Questions, answered.

One app for a travel-ball team or a whole club: the schedule and RSVPs, a team channel with groups, direct messages, and polls, announcements with read receipts, rosters with each player's parents and uniform sizes, dues collected by card straight to your own account, notifications on every phone, and a dashboard across every team for club directors. Teams that want it can also turn on Discipleship: weekly Bible readings and a guide for families.

Yes — every new team or club gets 14 days free, with no card needed. Add a card any time before the trial ends. If you don't, your teams become read-only until you do: everything stays readable, and nothing is deleted.

No. Joining a team is always free for families — parents, relatives, and fans. Only the team or club has a plan.

Per active team, and each team is billed at its own bracket's rate: the first team is $5.00 a month, and teams 2 through 10 are less each. So 10 teams is $43.25 a month. Adding a team only ever adds that team's cost — it never re-prices the ones you already have. Paying annually gets you two months free (one team is $50.00 a year).

Yes. Pause a team when its season ends — everything stays, and it picks up where it left off when you resume. On a monthly plan, paused teams aren't billed. A yearly plan is already paid for the year (its two free months cover the off-season), so pausing doesn't change that year's bill; the renewal is priced on the teams active then.

Monthly plans cancel anytime and run to the end of the paid month — no partial refunds. Annual plans get a full refund if you ask within 30 days of a charge, first payment or renewal; after that the plan runs to the end of its year, and we remind you before it renews. Billing mistakes are always refunded. Dues families pay a team go to the team's own account, so the team handles those refunds. The details are in our Terms of Service.

Open the link in the email, or enter the code your coach shared at the “Have an invite code?” link. Sign in with your email (no password — we email you a 6-digit code) and you land right on your team.

No. We email you a 6-digit code and you type it in — on your phone, your laptop, wherever you're signing in. It works once and expires after 10 minutes, so there's nothing to remember and nothing to leak.

Each person's role decides it — Org Admin, Coach, Manager, Parent, Scorekeeper, or Fan. Everyone sees how many are coming and how many have read a post; whether families also see the names is the team's choice. Email addresses are never shown to other members.

Yes. Ask for dues once and every family is emailed and sees it on their Home screen. They pay by card on Stripe's or Square's secure checkout, and the money goes straight into your own Stripe or Square account — TeamConnect never holds it and takes no cut (Stripe and Square charge their usual processing fees). Installments, optional extras, cash and check, reminders, receipts, and refunds are all built in.

Yes — for new announcements, schedule changes, reminders an hour and 15 minutes before every practice and game, @mentions, messages, and dues, and each person chooses what they hear about. On an iPhone, add TeamConnect to your Home Screen first (it takes a few seconds; the app shows you how). There's also a Sunday email with the week ahead, which anyone can switch off.

Yes. Subscribe once in Apple or Google Calendar and the team's schedule keeps itself up to date — new events, moved times, and cancellations included.

The schedule, roster, Home, and recent announcements still open from the copy saved on your phone, marked with when they were saved. Anything you change needs a connection, and TeamConnect tells you so rather than guessing.

Yes. Families fill in their own player's sizes — jersey, pants and pants style, hat, and more, from Youth XS to Adult XXL. The coach picks which items and sizes to offer, sees how many of each to order, and downloads a spreadsheet for the uniform company. Other families never see your player's sizes.

It's optional, and off until a club's admin turns it on; after that any team can switch it off for itself. Teams that use it get season plans — a theme, Bible readings, and a focus for each week, dinner-table questions and a prayer for each part — plus a guide page with the coach's letter to families. Readings open right in the app. Start from a 12-week fall plan written by a real coach, copy an earlier plan, or build your own.

Yes. A coach can upload the team's logo and pick its color, and TeamConnect wears them for that team. We only accept a color that keeps white text readable.

Yes, any time, from Your profile. Your name, email, and settings are erased and you're signed out everywhere. Messages you sent stay in your teams' chats as “Former member”, and dues records stay with the team, because the team needs them. If you're a club's only admin, make someone else an admin first.